AM5 motherboards that ship with the fantastic new Ryzen 7000X3D chips have suffered from burning hardware, as Gamers Nexus has covered in a series of sneaky investigations. That’s not enough to initiate a full recall, but enough for Asus and other manufacturers to issue firmware that places additional restrictions on overclocking.
The way Asus handled the issue was particularly outraged, with PC enthusiasts taking issue with the company after Gamers Nexus posted a video titled “Scumbag Asus: Overvolting CPUs & Screwing the Customer.” The GN report also prompted popular YouTuber JayzTwoCents to publicly end the Asus sponsorship deal.
Now the company is doing damage control. To ease the minds of potential customers, Asus now extends its AM5 motherboard warranty coverage to all beta BIOS updates (required to address a fundamental issue with the burning chip) and all user-accessible memory overclocked configurations such as Intel XMP and AMD. says yes. In the saga ahead of the expo, Asus revealed that using the critical beta BIOS or enabling memory overclocking will void the warranty, as covered in the long but thorough Gamers Nexus video above.
Yesterday, Asus posted an update on its official news site (discovered by PC Gamer) with the following message:
We want to assure our customers that beta and fully validated BIOS updates for ASUS AM5 motherboards are covered by the original manufacturer’s warranty. We would also like to confirm the following: ASUS AM5 motherboard warranty also applies to all AMD EXPO, Intel XMP and DOCP memory configurations. All recent BIOS updates follow the latest AMD voltage guidelines for AMD Ryzen 7000 series processors.
Translation: As long as you don’t try to load custom motherboard firmware (which should be nearly impossible) or break your BIOS/UEFI configuration tools to access voltage settings beyond those available to you, the warranty is still valid. That is, Asus will replace expensive AM5 boards (which may not be processors) if they catch fire, for example.
Yes, get the update if you have an Asus AM5 motherboard and especially the new 7000X3D processors.